Returns Policy



We pride ourselves in carrying high quality items and we hope that you will be pleased with your order.

Nevertheless, rest assured that you can return anything except custom buckles, belts or other personalized merchandise. We want you to be 100% happy with your purchase from BrockettsGeneralStore.com

If you need to return something, please send an email to [email protected] or call us at 1-877-504-6055 within 14 days of receiving your order for authorization on a return.

We will accept authorized returns within 14 days as long as the items are unused and in the original packaging.



All sales are final for made-to-order or custom items. This includes any item that requires engraving, figures or customization of any kind. There is also no refunds on clearance items.

Shipping charges are not credited on returned items unless an error was caused by us. Customers are responsible for all return shipping charges. We recommend returning order via shipping service where the package can be tracked and insured.



Returns within 14 days of receiving your order can be for exchange or credit.

Returns for refund are subject to a 15% restocking fee.

BrockettsGeneralstore.com is your best choice for custom belt buckles, trophy buckles, personalized belt buckles, trophy belt buckles, name belt buckles, trophy rodeo belt buckles, initial belt buckles, and customized belt buckles designed by you. We carry Montana Silversmiths belt buckles,Crumrine buckles, Nocona Buckles, BullHide hats, Tony Lama and Montana West.